Pre-requisites
You’ll need to have Macha EST installed and configured, and have an account created under your organisation’s Azure Portal and finally your keys saved to your the Macha EST client on your machine. Please refer to the:
For more information.
Cases
Creating a Case
- To create a case, click the
Create Casebutton on the top right of cases table.
- Fill out the form and click the
Create Casebutton to create a new case.
Successful creation of a case will redirect you to the home page, where you can see your newly created case in the cases table.
Case Screen
Editing a Case
- To edit a case, click the
Editbutton on the case you want to edit.
Deleting a Case
- To delete a case, click the
Deletebutton on the case you want to delete.
High priority actions like deleting a case will require you to confirm your action before proceeding.
Enter Case Number to confirm deletion
Deleting a case will also delete all the evidences associated with it.
Sharing and managing case access
Sharing a Case
- To share a case, select the
Sharebutton on the desired case to open theShare Casedialog. Enter the email address of the intended recipient and, if the user is valid, choose the appropriate access level. Then, click theSharebutton to complete the process.
Once a case is successfully shared, the avatar of the user will appear in the ShareTab of the case, along side your own.
Share Tab highlighted in red and users with access to the case highlighted in green
Managing Case Access
Reviewing Case Access
- To review all users with access to a case, click on the user avatars in the
ShareTabof the case,i.e. the area highlighted in green in the image above. The will open theShare Accessdialog, where you can review all users with access to the case.
Revoking Case Access
- To revoke a user’s access to a case, click on the
Deletebutton next to the user’s avatar in theShare Accessdialog. This will remove the user from the case.
Expanding and Collasping the Case Description
- To expand or collapse the case description, click on the
MoreorLessbutton on the description you want to expand or collapse.
